 The Challenge: Complexity Happens
Information Technology is complex. Small businesses today need the same functionality large enterprise companies enjoy but they lack resources, deployment and technical operational skills. Further business challenges—mobile employee productivity, using multiple communications devices, the need for increased security and meeting regulatory compliance requirements—are often underserved.
The Solution: Connect360
Network Architects offers its Connect360 service to meet these challenges. This service combines voice, data, video, security, and wireless networking into a single, affordable package for small business.
The Offering
Most small businesses use consumer-grade, home office networking solutions. Connect360 is an industrial—strength, integrated network offering enterprise—level capabilities.
Feature |
Benefit |
Typical Solution |
Connect360 |
| Voice Calls |
Inbound / outbound phone calls |
Legacy TDM |
VoIP
(Voice Over IP) |
| Messaging |
Single, integrated inbox (voice mail, e-mail, fax) |
Standalone (not integrated) |
Unified Messaging |
| Auto attendant |
Automated call routing and queuing |
Basic
(if any) |
Advanced |
| Video Calls |
Improved productivity and communications |
|
Yes |
| Móbile Staff |
Home office handsets |
|
Yes |
| Presence |
End-user location / status enables contact on 1 st try |
|
Yes |
| Mobility |
Wireless & remote access improves productivity |
|
Yes |
| Collaboration |
Voice, video and IM for frictionless communication |
|
Yes |
| Basic Firewall |
Primary line of defense |
Yes |
Yes |
| Advanced Firewall |
Stronger traffic filtering, more flexible deployments |
|
Yes |
| IPSec VPN |
Secure remote access |
|
Yes |
| SSL VPN |
Secure remote access from a public computer |
|
Yes |
| Ethernet Switch |
Internal network ports |
Unmanaged |
Managed |
| WLAN security |
Secure wireless access |
Weak |
Strong |
Features
Connect360 provides rich features including Unified Communications, security, and wireless:
Benefits
-
Increased productivity—streamlined business processes enables
high employee productivity
-
Frictionless communications—- reach the right resource immediately
-
Reduces costs—single hardware/software platform solution reduces
operations, management and telecom expenditures
-
Reduces risk— enterprise-level security reduces threat exposure
-
Faster decision making - improved communications eliminates
data transmission delays
-
Improved customer satisfaction—integration with Microsoft ®
Outlook and Salesforce.com allows staff to quickly service customers
Proactive Management
Network Architects, Inc. can combine Connect360 with its Manage360 service for ongoing management of your entire network. Manage360 provides proactive service, predictable monthly costs, service level accountability, and a partnership with an expert, virtual CIO team.
The Result: Frictionless Business
Connect360 and Manage360 provide you with the freedom to generate energy towards building your business instead of constantly performing break-fixes to your network. Focus on what you do best and let Network Architects handle the rest—networking, security and voice operations.
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